The NHC, in association with HACT, are pleased to present the 4th Annual Social Value conference taking place on Thursday 8 February 2018 at the Leeds City Centre Marriott.
The event will focus on practical uses for Social Value information and use of social value tools. This conference will clearly show the practical use of Social Value information and how it can be used improved service delivery, customer satisfaction, decision making and helping to secure funding.
|10:00||Welcome and Introduction from the Chair
Andrew van Doorn, HACT
With over 13 years experience with HACT Drew has a great understanding of the challenges and opportunities facing Housing Associations and their partners in relation to Social Value generation. Drew will introduce the objectives of the day and challenge delegates to think differently to maximise the impact of your Social Value information.
|Morning plenary: Putting your social value information to work|
|10:15||Social Value and building a new organisation; the Onward experience
Bronwen Rapley, Chief Executive, Onward Homes
Newly formed Onward Homes is on a journey of organisational change and Social Value is a key part of the vision for the new organisation. Bronwen was appointed CEO in February 2016 and will share how Social Value is being applied practically to not only make a positive difference in the communities Onward serves but also to unify and define the culture of the new organisation.
|10:45||Collaboration across Greater Manchester Housing Associations; Social Value reporting to GM Combined Authority
Nigel Wilson, Chief Executive, Wythenshawe Community Housing Group
Choosing what and how Social Value is reported can be difficult for one organisation. In Greater Manchester, Housing providers took on the challenge of reporting Social Value collectively to demonstrate impact across the conurbation. Nigel will explain how this was achieved and outline how the collaboration will be taken forward in the future.
|11.15||Using Social Value information to inform Asset Management decisions
Alexandra Willey, Head of Regeneration, Clarion Housing Group
Elanor Warwick, Head of Strategic Research, Clarion Housing Group
Alex and Elanor will explain how Clarion have made use of Social Value information to enhance the decision-making process in relation to physical assets. By introducing Social Value information into their thinking, Alex will explain how Clarion have benefited from a new perspective and outline how this approach will be utilised in the future.
|11.45||Panel discussion and questions|
|13.20||Workshops: Thoughts from around the UK of how social value information can be used practically
Choice of 4 workshops:
|1. Social Value in Neighbourhood Working
Andrew Brown, Regional Director, Onward Homes
Onward have launched Neighbourhood Working as a key organisational priority with the measurement of neighbourhood based data being a key part of the neighbourhood approach. This session will outline the benefits of adopting a neighbourhood based approach and how neighbourhood data and social value information is being used to demonstrate progress and aid in decision making.
|2. Using Social Value information to inform dialogue with clients
Tracey Lyth, Group Head for Customer Success and Social Impact, Mears
Mears have found that having accurate Social Value information helps them in a number of ways; dialogue with clients, reporting progress to the Mears Social Value Board and improving outcomes for customers. This session will explore in detail the benefits of investing in a good Social Value information base, how information is being used now and plans for use in the future.
|3. Social Value information in the Welsh context
Rachel Honey-Jones, Community Regeneration Manager, Newydd Housing
This session will demonstrate how Newydd Housing Association is collating and presenting their Social Value information internally and to the Welsh Government to demonstrate compliance to the Welsh Government regulatory framework and Community Benefits requirements.
|4. Practical use of Social Value information in Scotland
Sheila Maxwell, Community Investment Officer, Link Group Ltd
Link Housing Group has a long history of using Social Value information to inform their work and are recognised as a systemic influencer of other RSLs in Scotland. This workshop will cover how Social Value information is currently being used to help to answer the ‘so what’ question often posed when presenting Social Value information.
|14.35||Workshops: Thoughts from around the UK of how social value information can be used
Choice of 3:
|5. Bringing your Social Impact reports to life, the Efficiency North experience
Paul Mitchell, Social Value Manager, Efficiency North
This session will outline how Efficiency North’s Social Value activities were evaluated, lessons learned and how the information gathered will help drive Social Value in the future.
|6. Social Value Surgery-Making your information believable
James Williams, Head of Social Impact, HACT
Bring any questions or queries to this session and the expert panel will do their best to answer and guide you in the right direction. Common questions can be answered around interpretation of evidence, what to include in budget costs, attribution, deadweight etc.
| 7. Using Social Value information to maximise impact in the local economy
Su Pickerill, Community Investment Manager, Wates Group
Wates have built a strategy and are an advocate for using social enterprises within their supply chain. Understanding the added social impact which social enterprises make is crucial for communicating Wates’ Social Value vision both internally and externally. This workshop will explain why social enterprises are an important part of Wates’ supply chain and how they help deliver organisational objectives.
|15.40||Keynote: Generating Social Value and its Impact
Geeta Nanda OBE, Chief Executive, Metropolitan
Geeta will outline the independence steps approach of generating social value at Metropolitan and explain how this helps with Social Value target setting, monitoring of progress and how this Social Value information is being used to shape the activities of the whole organisation
Andrew van Doorn, HACT