Following a PhD in Medieval history, Charlotte began her career in the Civil Service before working as Head of Policy and Research at the Regional Development Agency One NorthEast. She then became interim Director of The Northern Way.
Since then, Charlotte has specialised in the field of housing, where from 2009-2016 she worked as Director of Strategy, Policy and Communication at Home Group. Charlotte has significant experience of strategy development, research, developing and influencing public policy, change leadership and managing internal and external communications within the fields of economic regeneration, housing and care and support.
Charlotte is also a skilled facilitator and qualified and experienced executive coach.